Welcome.
Lets get you comfortable
We are here to help you relax & calm your mind. That starts before you even step foot through our doors.
Everything you need to know as a new client can be found here, to help make your experience with us the best it can possibly be.
01
Select Your Ritual
Our Service Rituals all have a similar flow, where we customize the products & techniques to fit your specific scalp & hair needs. You choose your ritual based on your specific scalp concern, time investment, and your specific hair texture. If you’d like to just relax, we most certainly can accommodate that as well.
02
Book Your Appointment
Utilizing our Online booking platform you can schedule your appointments 24/7. See all of our technicians availability in real time with the ability to customize the service ritual that best fit your needs. Use code NEWCLIENT for 15% off your first visit with us. All appointments are scheduled online.
03
Explore This Page
Our New Client Page has all the info you could possibly need to feel comfortable and prepared for your first visit to our spa. We go over every detail so that you know exactly what to expect. That way you can relax from the moment you step inside.
Every Head Spa is different. If this is your first time with us at Vista Grove, we’ve created this page to walk you through the steps of our New Client Journey so that you know what to expect not only before your appointment, but also once you arrive, and after your ritual.
Every step is detailed so that you know exactly what to book, and what to expect at our quiet retreat.
Your First Experience With Us
Before Your Visit
Pre Visit Forms
You’ll receive some forms by email after booking your services. It’s important that we have your client intake form before your appointment to avoid loosing any time from your head spa ritual. They help us get to know you as well as go over all our policies & protocols so you know exactly what to expect with how we operate. There will be an optional form for your hair & scalp concerns at every visit.
Finding Us
Vista Grove is located at 2430-B Main Street, Columbia, SC 29201. Right on the corner of Main Street & Confederate Avenue in the heart of Cottontown. Our location is perfectly situated in the growing Main Street corridor as it expands towards North Main. We’re also easily accessible from 277 & the Bull Street District area, right off of Confederate Avenue. You’ll enter the spa at our Main Street Entrance.
Parking
We have 5 assigned parking spaces in the lot behind our building, accessible from Confederate Avenue. They are in the center row, and are labled for Vista Grove. The other parking spaces in the lot are assigned to our neighbor businesses so we ask that you don’t park in their spaces in case they enforce towing. The street parking on Confederate Avenue not yellow curbed is also free if needed.
When You Arrive
Preperation
There isn’t much to do to prepare for your visit.
We just ask that you show up about 10 minutes before your appointment with your hair detangled & dry, ready to relax. We recommend having a light bite to eat before your service, and avoid high doses of caffeine to help you fully immerse. Set your phone to silent, and prepare to enter a deeply restful state.
Check In
Check in on the iPad at our front desk, then take a quick restroom break so you don’t interrupt your ritual later. You’ll then be escorted into our dimly lit, quiet, Relaxation Room. Here you can indulge in a hot tea, spa water, or even a glass of bubbly. This is your opportunity to calm your mind & body, leaving behind your day’s conversations or worries.
Our Environment
The Spa is a phone free facility, including our front desk. The purpose is for our team, and our clients to be able to disconnect from the outside world for a moment so they can truly embrace the calm and inner peace that our rituals have to offer. You’ll notice thoughtful lighting choices throughout that avoid stimulation, as well as soothing music to slow the nervous system. We’re happy to discuss your scalp & hair concerns at the beginning & end of your ritual. You’re also invited to enjoy a quiet experience where no conversation is forced.
After Your Ritual
When you’re done with your ritual, you have the option for multiple finishes. Our team can blow dry your hair, you can blow dry your own, or we can plan out the best way to air dry.
No one leaves the spa with dripping wet hair regardless of your desired finish, unless you wish to let your natural texture, curls, or coils air dry.
Each service ritual is closed with recommendations for the right products to help solve your specific concerns or issues.
Our goal at the end of your ritual is to continue helping you relax, but to also care for your issues beyond the treatment room with clarity on your scalp & hair’s needs.
We are happy to answer any questions about your services as well as guidance for the best home care regimen to support your goals.
Don’t hesitate to reach out after your appointment if you need any help. You can also expect a follow up text or email with tips & tricks on how best to use your home care routine.
