Frequently Asked Questions

  • You can reach us by text or email using the listed contacts on our website.

    In keeping with our ethos of Vista Grove being a quiet retreat, we are a phone free facility, and do not allow the use of cell phones inside the Spa.

  • For your service we’ll need access to your Head, Neck, & Shoulders.

    We recommend wearing minimal jewelry in your ears, but we do have a safe place in each treatment room to store your jewelry and phone.

    You’ll take off your shoes and disrobe from the waist up. We provide a spa wrap for you to wear that maintains professionalism & modesty.

    What you wear in is completely up to you and whatever you feel most comfortable with. Many clients wear a separate top and bottom for comfort.

  • While we don’t perform facials in our Spa there are minor elements that might disrupt your makeup.

    We use warming eye masks and/or Jade eye masks over them to help with relaxation and resetting your nervous system.

    Clients with false lashes or heavy eye makeup will notice a disruption, and we can modify the eye masks as needed.

    Your ritual does include extensive scalp care with water, and foaming agents, therefore makeup on the hairline might be removed during your treatment.

  • We offer a range of Head Spa services that are geared directly to your specific scalp needs. Our focuses included:
    - Thinning Hair or Loss of Density
    - Dry, Flakey, or Irritated Scalps
    - Oily or Congested Scalps
    - Damaged Hair

    Soon we’ll be offering even more specialized services including:
    - Curls & Coils
    - Locs Detox
    - Extension Scalp Care

  • Head Spas can be enjoyed by people of all ages.

    We ask that you’re mindful of the quiet escape that we endeavor to create, so if your little one would enjoy some quiet & relaxation we encourage them to join us.

    All clients under the age of 15 will need adult supervision in person with a consent form to receive services.

    Clients between 16-18 years of age that are able to drive themselves will only need a consent form on file.